FAQs

What happens when I place an order?

As soon as you order, you’ll get a confirmation email and tracking information. Then printing starts. Once your order has been printed and carefully packaged, you’ll be notified by email that it has shipped! Please note: It can take up to two weeks to receive your print, but it’s usually faster.

Your canvas print will arrive safely in sturdy cardboard packaging, and be ready to hang right out of the box. 

We're a family affair here at Farnsworth Studio, with Rosa, John's daughter, at the helm of our digital operations. And when it comes to satisfaction, we've got you covered with our no-questions-asked guarantee.

How long before I receive my order? 

It can take up to two weeks to receive your print, but it’s usually faster.

 

How will my prints arrive?

Your print will arrive well packaged. Canvas prints arrive ready to hang. Metal prints come with hanging hardware and posters can be easily framed.

    

What is your return policy?

If you are not satisfied with your print for any reason, simply mail it back to us in original packaging within 5 days of receipt for a full refund of your purchase price.

 

Do you paint commissions? 

I am no longer painting commissions. -John